Return portal is not accessible
The return portal is disabled and not accessible at this time.
To start the exchange/return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
You can return your items within 30 days of receipt of your shipment.
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging
Free gifts or promotional items are not returnable!
Are there any charges for return?
- Free return shipping label for US customers of our store
- International customers must pay return postage
- Original shipping charges are non-refundable
- We are dedicated to our clients satisfaction
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- Then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.
- Automated email and / or log into your account to see status.